Top Tips for Using Our Rental Bikes
Do’s
- Secure the bike to a solid object when it’s not in use. Sign posts and metal railings in open spaces (visible to the public eye) are best.
- Control your bike at all times; be responsible, ride within your limits, and remember safety first!
- Return the bike on-time and in the same condition. Call us if you’re having problems or you’re running late.
Don’ts
- Do not leave the bike in a public place at night, locked or unlocked. It’s simply not safe!
- Strictly no bikes on beaches (or in saltwater). Sand can damage the bike.
- Do not make adjustments or repairs to the bike without prior consent. See Repairs & Adjustments below.
Our Rental Terms & Conditions can be found here.
Limitations: Repairs & Adjustments
Aside to general maintenance and repairs, we can make the following adjustments for you:
- Shock absorber air pressure, rebound damping or spring tension (preload adjustment).
- Handlebar height, tilt and rotation.
- Saddle height, tilt, and/or fore and aft position.
- Pedal installation and removal.
You are restricted to making the following adjustments:
- Inflating the tyres to the recommended operating pressure.
- Removing the battery on an e-bike for the purposes of transportation and/or charging.
- Removing the wheels from the bike for the purposes of transportation and/or tyre inner tube replacement.
- Adjusting the height of the saddle (the seat).
- No other adjustments or repairs are to be made without prior consent.
How To: Set the Saddle Height
Setting the height of the saddle and getting your saddle in the right position is key to a comfortable ride.
https://www.youtube.com/watch?v=FVu5Zrktm40
The key points to remember:
- Other factors that can affect saddle height include: type of bike, the terrain, rider physique/flexibility, and personal preference.
- Pedal with both heels on the pedals and being able to pedal without your pelvis rocking from side to side.
- Putting the heel of your foot on the pedal and adjusting the height of the saddle until your leg is locked out.
- CAUTION: Never adjust the seat post beyond the maximum mark Always allow for at least 100mm of seat post in the tube.
How To: Set the Tyre Pressure
Inflating your tyres to an optimal pressure will guarantee you a safer and more comfortable ride. Tyre pressure is measured in PSI (pounds per square inch) or Bar (atmospheric pressure).
https://www.youtube.com/watch?v=4sDX54zNmxY
Key points to remember:
- General rule: The narrower the tyre width, the more pressure it needs.
- Inflate your tyres to within the minimum and maximum recommended pressures. These are normally printed on the side of the tyre.
- Mountain bikes 25-35 psi
- Trekking bikes 40-70 psi
- Road bike 80-130 psi
How To: Bosch E-Bikes Explained
Our premium electric bikes are fitted with Bosch Active Line motors, Bosch 400Wh batteries and Bosch Purion displays.
https://www.youtube.com/watch?v=Fw7_cZKD_cc
Things to remember:
- Battery keys are provided for rental periods > 1 day. And we recommend charging the battery on the bike where possible.
- A fully charged e-bike battery has between 70-90km of autonomy depending on which mode is used. See Bosch eBike Range Calculator.
- Batteries can be charged on or off the bike and take approximately 3-5 hours to reach full charge.
- The digital display is not waterproof. In the event of rain, you should cover the panel with a plastic bag or take shelter out of the rain.
Frequently Asked Questions
Do I have to wear a helmet?
Wearing a helmet and protective clothing is advised but not obligatory here in Portugal. If you need a helmet, we can provide you with one free of charge.
Can I ride my bike at night?
If your bike is fitted with working front and rear lights, you can legally ride your bike during the hours of darkness.
What happens if I don’t have anywhere to store the bike safely at night?
We allow all clients to store their bicycles in our Lagos bike shop over night free of charge. See Shop Opening Hours.
What happens if something is damaged, broken, lost or stolen?
Gear tune ups, punctures, broken spokes, broken chains, broken derailleurs, broken derailleur hangers, broken drop-outs, wheel rim damage, torn saddles, cranksets with stripped threads, stolen parts and accessories, and any other damage or loss caused by use or misuse of the bike is subject to repair or replacement at the hirer’s expense, including the cost of salvaging the bike in the event that the bike is not rideable.
What happens if I have a mechanical problem?
Our bicycles are professionally maintained and checked on a regular basis. If you encounter a problem with the bike within the first 10 minutes of the rental period, we will replace your bike free of charge. If you break down at a later time due to a mechanical fault that is in no way related to poor maintenance, we will attempt to provide you with roadside assistance, or reimbursement for repairs made at an accredited bicycle shop.
Breakdown & Emergency Information
In the event of a mechanical fault or an accident involving the bicycle, please inform us immediately. The following is a list of useful services in the Lagos area:
Emergency – Dial 112
Local Police – PSP Policia Lagos. +351282780240
Local Hospital – Hospital de Lagos
Private Hospital – Hospital São Gonçalo de Lagos.
Taxis – Taxirade Lagos +351282460610
